LCCAA Winter Crisis Program Continues
Winter heating assistance for residents who are without heat or
threatened with disconnection remains available in Lorain
County. Winter Crisis applicants must be living at or below
175% of the federal poverty line or have a COVID-19 diagnosis.
Crisis appointments can be scheduled at
app.capappointments.com for the
Heat has been disconnected;
A disconnection notice has been received;
You need to establish new service;
You need to pay to transfer service;
Bulk fuel users have less than a 10-day supply of wood, coal,
pellets, propane or oil;
A member of the household has had COVID-19.
Due to COVID-19, all
appointments will be conducted by telephone. LCCAA’s
satellite offices remain closed.
Those with a pending
disconnection notice must provide an account number during
appointment scheduling to place a hold on the disconnection.
Missing or rescheduling the appointment may result in
If you have questions about an existing application, you can
also call 440-245-1870 Monday through Friday from 8 a.m.
to 5 p.m. to speak with a representative. The lobby reception
window at 936 Broadway Ave. in Lorain is open for one visitor at
a time. Masks are required. No documents are accepted at the
window. A weather-tight, secure document drop box is stationed
at the agency’s rear lobby entrance.
The Winter Crisis program runs through March 31, 2021.