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CPL releases plan to reopen in phases with limited service

May 21, 2020: Cleveland Public Library will soon resume limited service to the public. “We’d like to thank our patrons for their patience during this unprecedented time. We miss you and can’t wait to see you back at Cleveland Public Library,” said Felton Thomas, Jr., Executive Director and CEO of Cleveland Public Library.


The Library’s reopening will be done in phases. On Wednesday, May 27, staff at the Ohio Library for the Blind and Physically Disabled (OLBPD), which is operated by Cleveland Public Library, will be available to answer phone calls from patrons. Mail circulation for OLBPD will also resume.

On Monday, June 1, phone lines will be back open at all Library locations. Library staff will be available to take calls about holds, reference questions, and general Library information. Patrons can sign up for virtual programming and services. Patrons can return borrowed materials to the book drops. Library hours will temporarily change until further notice.




Monday – Thursday

10 a.m. – 6 p.m.


2 p.m. – 6 p.m.

Saturday & Sunday


On Monday, June 8, curbside and walk-up service will begin at Main Library, the Louis Stokes Wing, and five neighborhood branches:



Main Library, Drive-Up Window Only

Martin Luther King, Jr. Branch

Memorial-Nottingham Branch

Rice Branch

Rockport Branch

South Brooklyn Branch

Louis Stokes Wing, Walk-Up Service Only

All other Library branches remain closed with reference service available by phone. Here’s a step-by-step guide to curbside service at Cleveland Public Library:

STEP 1: Reserve items online at cpl.org or by phone with your Library card handy. Don’t know exactly what you want? Call us and we can help.

STEP 2: Call ahead to schedule a time to pick up materials.

STEP 3: How do you plan to pick up your materials: Curbside or Walk-Up Service?


  • Park your car in a designated spot
  • Call the Library location to notify staff of your arrival
  • Open your trunk or cargo area so materials can be placed inside
  • Return to your car and be prepared to show your library card or state ID


  • Call the Library upon arrival.
  • Be prepared to show your Library card or photo ID.
  • Your materials will be placed on a pick-up table.

STEP 4: All items will be placed in plastic Library bags for your safety.

STEP 5: Don’t forget to return all items to the book drop.

Service at the drive-up window at Main Library will remain the same. The Eastman Reading Garden will be open with social distancing guidelines.

“We’ve spent two months planning our return and discussing best practices for maintaining a safe environment,” Thomas Jr. remarks. “Our staff is undergoing COVID-19 training to better serve our community and taking a phased approach to eventually welcoming patrons back into our locations.”

When the Library does begin to welcome patrons in its locations, patrons will notice new social distancing guidelines and Library staff in personal protective equipment. Patrons should wear masks for their safety. Based on guidance from the state and health authorities, Cleveland Public Library adapted its procedures for cleaning and sanitizing its facilities and handling materials. Returned materials will now be placed under quarantine for 72 hours to prevent the spread of COVID-19.

Cleveland Public Library is offering virtual programs and services including tutoring, career and legal assistance and health classes. This year’s summer reading programSummer Lit League, kicks off on June 1 to help children strengthen their literacy skills. 

If you can’t find what you’re looking for, just ASK CPL to live chat with a Librarian. Look for the “ASK CPL” chat bubble on the homepage, cpl.org.





Copyright © 1989 to 2020 by [LaPrensa Publications Inc.]. All rights reserved.
Revised: 05/26/20 16:13:47 -0700.




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